Heston Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information.

How We Use Your Data

Your personal data serves these key functions:

• Service Provision and Contract Fulfillment:
  • We handle all aspects of your vehicle rental, from booking to agreement management. This includes confirming your identity and ensuring compliance with our rental criteria. We streamline the collection and return of vehicles, as well as oversee payment processing and the management of deposits and additional charges.
• Customer Engagement for Contractual Purposes:
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering dedicated customer support. Informing you of any service or policy adjustments.
• Marketing Preferences and Data Usage:
  • We send promotional content, newsletters, and service updates based on your consent or our legitimate interests. You can unsubscribe at any time.
• Service Enhancement Through Legitimate Interests:
  • Evaluating site interactions to enhance user experience and optimize functionality. Conducting assessments to improve our fleet and service offerings.
• Legal Obligations and Compliance:
  • Adhering to legal, regulatory, and tax standards. Preventing fraudulent activities and safeguarding service reliability. Addressing disputes and upholding our terms and conditions.

Information Sharing Practices

Sharing Your Information

• Service Providers in Heston: We collaborate with third-party partners, including payment processors and IT support, who are committed to safeguarding your information.

We do not share your personal information with third parties.

Data Protection Standards

We employ suitable technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. This includes utilizing encryption, implementing access controls, maintaining secure servers, and conducting regular security evaluations. Nonetheless, it is important to acknowledge that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policy

We retain your personal information only as long as necessary to achieve the purposes for which it was collected, including compliance with legal and regulatory obligations. Retention periods will vary based on the type of information and the specific context in which it is processed.

Your Rights Explained

Your Rights Under UK Data Protection Law

• Access to Your Personal Information: Request a copy of your personal information records.

Contact us to exercise your rights.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your experience, assess site performance, and tailor content to your interests. You can adjust your cookie preferences through your browser settings to suit your needs.

Policy Modifications

We may revise this Privacy Policy from time to time to align with our operational practices or comply with legal obligations. Any updates will be published on this page, along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Contact Us

Contact Us for Privacy Policy Inquiries