Heston Privacy Policy

Data We Gather

We gather and handle various types of personal data.

How We Utilize Your Data

Your personal information serves these key purposes:

• Service Provision and Contract Fulfillment:
  • We manage all aspects of your vehicle rental, from booking to agreement finalization. This includes verifying your identity to confirm you meet our rental criteria. We also facilitate the processes for collecting and returning your vehicle, as well as handling payments, deposits, and any applicable charges.
• Customer Engagement and Contractual Obligations:
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering dedicated customer support. Informing you of any modifications to our services or policies.
• Marketing Preferences and Engagement Practices:
  • We send newsletters, service updates, and promotional offers based on your consent or our legitimate interest. You can opt out at any time.
• Enhancing Service Quality Through Legitimate Interests:
  • Evaluating website interactions to enhance user experience and improve our car rental services. Conducting assessments to refine our vehicle offerings and customer support.
• Regulatory Compliance and Legal Responsibilities:
  • Adhering to legal and tax obligations. Preventing fraudulent activities and safeguarding our services. Addressing disputes and upholding our policies.

Information Sharing Practices

Sharing Your Information

• Service Providers in Heston: We engage third-party service providers, including payment processors and IT support, to assist in delivering our services. These partners are contractually committed to safeguarding your information.

We do not share your personal information with third parties.

Data Protection Measures

We take the security of your personal information seriously by employing a range of technical and organizational safeguards. These measures include encryption, access controls, secure servers, and routine security evaluations. However, please be aware that no method of internet transmission or electronic storage is entirely immune to risks.

Data Storage Policy

We retain your personal information solely for the duration necessary to achieve the purposes for which it was collected, including compliance with legal, accounting, and reporting obligations. The length of time we hold specific data varies based on its type and the context in which it is processed.

Your Rights Explained

Your Data Protection Rights in Heston

• Access Your Data Rights: Obtain a summary of your personal information records.

For assistance with your rights, please reach out to us below.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your experience while browsing, analyze visitor traffic, and customize content to your preferences. You can adjust your cookie settings through your browser to control this aspect of your online interaction with us.

8. Policy Modifications

We may revise this Privacy Policy from time to time to align with changes in our operations or legal standards. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we handle your information.

Connect with Us

For inquiries regarding our Privacy Policy and data practices, please reach out to us.