Welcome to Heston Car Hire. These Terms of Service govern your use of our website and vehicle rental services. By utilizing our offerings, you agree to these terms.
Rental Terms
All vehicle rentals through Heston Car Hire are governed by a comprehensive Rental Agreement, provided upon booking confirmation or vehicle pick-up. This agreement outlines specific terms, conditions, insurance coverage, applicable charges, and your obligations related to the rental. In the event of any inconsistencies between these Terms and the Rental Agreement, the latter will take precedence.
Eligibility Criteria
Requirements for Vehicle Rental
- To rent a vehicle from Heston Car Hire, drivers must be at least 21 years old, with age restrictions varying by vehicle type. Those under 25 may incur additional charges. A valid, full driving licence appropriate for the vehicle category is required, along with valid identification and proof of current address. Payment information and a security deposit are also necessary, as well as any other specific requirements outlined in the Rental Agreement.
Booking and Payment Details
- Reservations can be made via our website, by phone, or at our Heston office. A deposit may be necessary to confirm your booking. Full payment, along with any security deposit, is typically required at the time of vehicle pickup. All pricing is listed in British Pounds (£) and includes VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment partners.
Vehicle Pickup and Drop-off
- At the time of vehicle collection, it is your responsibility to conduct a comprehensive inspection and report any pre-existing damage without delay. A vehicle condition report will be generated and must be signed by you. Upon returning the vehicle, it should be in the same condition as when collected, accounting for standard wear and tear. Any new damage will be evaluated and charged accordingly. The vehicle should also be returned with the same fuel level as at pickup; refueling fees will apply if it is returned with less fuel. Late returns may result in additional charges, so please contact us if you foresee a delay. You will be liable for any parking tickets, traffic violations, or other charges incurred during the rental period, along with an administration fee.
5. Coverage and Responsibility
- All rentals include basic third-party insurance. Details regarding coverage and excess amounts can be found in the Rental Agreement. You may choose additional insurance options to minimize your financial responsibility. Damage or loss up to the insurance excess is your liability unless covered by extra insurance. Negligence or misuse will remain your responsibility regardless of insurance.
Cancellation and Modifications
Cancellation and amendment policies depend on the booking type and the notice given. For specific details, please check your booking confirmation or Rental Agreement. Late cancellations or no-shows may incur additional charges. It is advisable to familiarize yourself with these terms to avoid unexpected costs.
Prohibited Activities
Prohibited Vehicle Uses
- Prohibited activities include using the vehicle for unlawful purposes or engaging in racing, rallying, or off-roading. Transporting hazardous materials or sub-letting to unauthorized individuals is not allowed. Operating the vehicle under the influence of alcohol or drugs, exceeding weight or passenger limits, and driving outside designated geographical boundaries without consent are also prohibited.
Rental breaches may lead to immediate termination and fees.
8. Liability Limitations
To the fullest extent allowed by English and Welsh law, Heston Car Hire assumes no responsibility for indirect, incidental, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the rental amount you paid in the last 12 months. This limitation does not apply to liability for death or personal injury caused by negligence, or for fraudulent actions.
Governing Law and Regulations
These Terms are regulated by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the courts in this region.
10. Terms Updates
We may update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Us
For inquiries regarding these Terms, please reach out to us.
Heston Car Hire Services
Riverside Way, Dartford DA1 5BS, Heston
Contact Number::
442081684201